FAQs

  • We are based in the United States, with strong roots in the Cape Verdean community across the U.S. and Cabo Verde.

  • Join our newsletter or follow us on social media for early access, announcements, and exclusive community updates.

  • Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.

  • If your order hasn’t shipped yet, we’ll do our best to update it. Email us right away at support@islndz.com with your order number so we can assist you.

  • Depending on your country, customs or import taxes may apply. These fees are determined by your local government and are not included in our shipping rates.

  • Yes. We ship to Cabo Verde through international carriers. Shipping times may vary based on customs processing and location. Rates will appear at checkout.

  • Some items are restocked, and others are limited seasonal releases. If something sells out, join our newsletter or click “notify me” so that you get updates right away.

  • We accept returns and exchanges on unused items within our return window. All returns must be in original condition with tags attached. (You can set the exact timeframe.) Click here for more information

  • You can reach us anytime at support@islndz.com. For faster updates, follow us on social platforms or join our newsletter.

  • Each product page includes a size guide. If you’re between sizes or unsure, email us and we’ll help you choose the best fit.

  • Care instructions are included on each product page and on the tag. Following those guidelines helps extend the life of your piece so that you can enjoy it longer.

  • We accept major debit/credit cards, Apple Pay, Shop Pay, and other secure payment options at checkout.

  • We ship worldwide, including the U.S., Cabo Verde, Europe, and other international destinations.

  • Shipping times vary depending on the destination. U.S. orders typically arrive the fastest, while international orders may take longer due to customs. Exact estimates appear at checkout.

  • Shipping costs depend on your location and order weight. Your rate will be calculated during checkout.

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